Technical Support

Repair service and spare parts

Our commitment to continuous improvement often allows us to supply parts with improved features over the original, thus enhancing the performance of the equipment. Our spare parts are at the heart of innovative new materials, mechanical designs and retrofits that extend equipment life and reduce maintenance costs.

Fast, reliable, single-source delivery and repair

All repairs for our SDI® and BIOM® systems, from bearings and screws to prisms and casings, are conveniently performed through our Technical Service department in Port St. Lucie, FL. We understand the importance of your operating room running on schedule, so we do provide the option of loaner equipment in the event you do need equipment serviced. Further, most repairs have a fast, 24-hour turnaround.

Original spare parts are machined to the correct profiles, tolerances and clearances to give a perfect fit first time, every time. This, together with parts interchangeability offers:

• Reduced downtime for maintenance
• Reduction of spare part inventories
• High equipment performance
• Parts traceability and compliance
• Exchange units
• Upgraded sets of components

Original spare parts in advanced materials

High-quality standard materials together with advanced upgraded materials for demanding applications provide:

• High corrosion resistance
• Improved wear resistance
• Construction materials tailored to the application and fluid

This means:

• Longer parts life
• Longer meantime between repairs
• Reliable operation
• Fewer unexpected failures
• Lower life cycle costs